State of Sites / Chapter 3

The metrics
illusion

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Teamsknowwhatmatters.
ConversionrateistheKPIthatmatteredmostacrosseverysegment,followedbytraffic,SEO,andengagement.
Butknowingwhattotrackhasn'ttranslatedintodoingit.
Teamsknowwhatmatters.
ConversionrateistheKPIthatmatteredmostacrosseverysegment,followedbytraffic,SEO,andengagement.
Butknowingwhattotrackhasn'ttranslatedintodoingit.

"What are the top 3 website KPIs that matter most to your leadership team?"

"What are the top 3 website KPIs that matter most to your leadership team?"

70.6%

70.6%

Conversion rate

61.1%

61.1%

Traffic

56.1%

56.1%

SEO rankings

52.9%

52.9%

Engagement metrics (time on site, pages per session)

Engagement metrics

34.9%

34.9%

Page speed

22.3%

22.3%

Demo/trial requests

2.1%

2.1%

Other

Nobody's using tools to help

Nobody's using tools to help

Only a sixth (16%) of respondents have heatmaps or session replays for their website. Just 14% have chatbots on their site, 12% use A/B testing, and a mere 4% integrate with personalization tools.

Even at enterprise companies that have more resources, only
28% A/B test their website and 8% integrate with personalization platforms. Poor conversion performance accounts for just 3% of enterprise rebrands.

"What is integrated with your website right now?"

"What is integrated with
your website right now?"

"What is integrated with your website right now?"

63.8%

63.8%

Analytics (Google Analytics, Amplitude, Mixpanel, etc.)

Analytics (Google Analytics, Mixpanel, etc.)

30.3%

30.3%

Lead capture forms (Typeform, HubSpot Forms, etc.)

Lead capture forms (Typeform, HubSpot, etc.)

27.9%

27.9%

SEO tools (Semrush, Ahrefs, etc.)

27.9%

27.9%

Meeting scheduler (Calendly, Chili Piper, etc.)

24.6%

24.6%

CRM (Salesforce, HubSpot, etc.)

16.8%

16.8%

Marketing automation (Marketo, Pardot, HubSpot, etc.)

Marketing automation (Marketo, HubSpot, etc.)

16.1%

16.1%

Heatmaps/session replay (Hotjar, CrazyEgg, etc.)

Heatmaps/session replay (Hotjar, etc.)

15.8%

15.8%

CDN (Cloudflare, Fastly, etc.)

14%

14%

Chatbot (Drift, Intercom, Qualified, etc.)

11.6%

11.6%

A/B testing tools (VWO, Optimizely, etc.)

9%

9%

Accessibility tools (accessiBe, UserWay, etc.)

8%

8%

Other

5.1%

5.1%

Lead enrichment (Clearbit, ZoomInfo, Clay, etc.)

Lead enrichment (Clearbit, Clay, etc.)

4.4%

4.4%

Personalization tool (Mutiny, etc.)

3.9%

3.9%

Interactive demo (Navattic, Supademo, Arcade, Walnut, etc.)

Interactive demo (Navattic, Walnut, etc.)

AI search is raising the stakes.
SEO is a top priority, 29% of companies aren’t managing it

AI search is raising the stakes. SEO is a top priority, 29% of companies aren’t managing it

SEO is tied with traffic generation as the single biggest challenge in the survey (42% versus 41%). More than half (56%) say SEO rankings are one of their top 3 KPIs.

But
29% don’t track SEO at all, and the timing couldn’t be worse. AI-powered search engines are fundamentally changing how websites get discovered.

Answer engine optimization (AEO)

LLM visibility depends on the technical mechanics of SEO: structured data, clear page hierarchy, internal linking, fresh content that answers customer questions. Teams that aren’t actively managing SEO today aren’t just falling behind on Google. Their sites are invisible to the AI search engines buyers are already using.

Learn more about AEO

Optimize your site for AI search visibility

Framer Guide for Answer Engine Optimization (AEO)

Swipe

How do you currently handle SEO for your website?

36.1%

36.1%

In-house SEO specialist

Analytics (Google Analytics, Mixpanel, etc.)

30.7%

30.7%

Marketing team, generally

11.6%

11.6%

Agency/consultant

22.8%

22.8%

Third-party SEO tools

28.9%

28.9%

Not actively managing SEO

3.2%

3.2%

Other

The control gap

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